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FOR HOME VISITS OR EMERGENCY ON THE DAY APPOINTMENTS PLEASE TELEPHONE BEFORE 10.30AM

WHEN REQUESTING AN APPOINTMENT PLEASE BE PREPARED TO TELL THE RECEPTIONIST WHAT THE PROBLEM IS AS SHE WILL THEN BE ABLE TO GIVE YOU AN APPOINTMENT WITH THE MOST APPROPRIATE CLINICIAN.

WE OPERATE A ZERO TOLERANCE POLICY WITH REGARDS TO ABUSIVE OR THREATENING BEHAVIOUR.       

PLEASE REMEMBER ALL PRESCRIPTIONS TAKE 2 WORKING DAYS TO PROCESS.

IF YOU DO NOT TAKE YOUR MEDICATION REGULARLY OR OVER ORDER YOUR MEDICATION THE REQUEST MAY BE DECLINED

 

 

Clock_And_ArrowEmergencies

If you need a doctor in an emergency situation during surgery hours please let the receptionist know. They will not realise the urgency of the call unless you say.

If you need an emergency at night or during weekend/public holiday please telephone 111. Your call will be dealt with by NHS 24 in partnership with Ayrshire Doctors on Call (ADOC)

Call 999 in an emergency. Chest pains and / or acute shortness of breath constitute an emergency.

 
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