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Noticeboard

SEPTEMEBER HOLIDAYS: WE WILL BE CLOSED ON FRIDAY 21ST AND MONDAY 24TH SEPTEMEBER 2018

FOR HOME VISITS OR EMERGENCY ON THE DAY APPOINTMENTS PLEASE TELEPHONE BEFORE 10.30AM

WHEN REQUESTING AN APPOINTMENT PLEASE BE PREPARED TO TELL THE RECEPTIONIST WHAT THE PROBLEM IS AS SHE WILL THEN BE ABLE TO GIVE YOU AN APPOINTMENT WITH THE MOST APPROPRIATE CLINICIAN.

WE OPERATE A ZERO TOLERANCE POLICY WITH REGARDS TO ABUSIVE OR THREATENING BEHAVIOUR.       

PLEASE REMEMBER ALL PRESCRIPTIONS TAKE 2 WORKING DAYS TO PROCESS.

IF YOU DO NOT TAKE YOUR MEDICATION REGULARLY OR OVER ORDER YOUR MEDICATION THE REQUEST MAY BE DECLINED

 

 

confidentialYour Information

To provide you with the care you need, we hold the details of your consultations, illnesses, tests, prescriptions & other treatments that have been recorded by everyone involved in your care and treatment eg GP, Practice Nurse, Health Visitor.  This information may be stored on paper or electronically on computer files by the practice staff

We sometimes disclose some of your personal health information with other organisations involved in your care.  For example, when your GP refers you to a specialist at the hospital we will send the relevant information about you in the referral letter and receive information about you from them  Our practice also participates in regional and national programmes such as the cervical cytology screening service and your name, address, dob, and health number will be given to them in order to send invitations.

We need to use some of your personal health information for administrative purposes.  In order to receive payment for services provided to you, we have to disclose basic details about you to the NHS Board responsible for this area and to the Common Services Agency for the Scottish Health Service.

Sometimes we may participate in health research and the teaching of student nurses, doctors and other health care professionals.  We will not use or disclose your personal information for these purposes unless you have been informed beforehand and given your consent for us to do so.

Where you need a service jointly provided with a local authority we will seek your permission before giving them your details.

Sometimes we are required by law to pass on information eg the notification of births, deaths and certain diseases or crimes to the government. This is a legal requirement.
Our use of your personal health information is covered by a duty of confidentiality and is regulated by the Data Protection Act.  The Data Protection Act gives you a number of rights in relation to how your personal information is used, including a right to access the information we hold about you

Everyone working for the NHS has a legal duty to keep information about you confidential and adheres to a code of practice on protecting patient confidentiality.  Anyone who receives information from us is also under a legal obligation to keep it confidential.

Further information can be found at www.nhsis.co.uk/confidentiality

You have the right to see or have a copy of your health records.  You can apply in writing to Interim Practice Managers, Marion McCallum or Genevieve Hughes.  You can also see or have a copy of any medical reports about you for an insurance company or an employer.


Freedom of Information

http://www.nhsnss.org/pages/publications/freedom_of_information.php?id=54

 
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